F.A.Q. & Our Distinctive Competence
Our Distinctive Competence
Uniquely We Offer
Personal Creative Concierge With BunnyBoxDesign Package
Once you are a client of BunnyBoxDesign we are only a post/email away. You will know our personal concierges by their first name soon enough.
Cancel Anytime Policy
No awkwardness ever. Life happens; we get it.
Simply login to your account and cancel at any time. Your subscription will not renew. You will have access to request your remaining images until that date.
Please Note: Our "Try-Us-Out" Starter Package does not renew.
We Have Been Where You Are
19 Years in Online Marketing, Coding, Ecommerce, Social Media and migrating businesses online. Our parent company has launched thousands of small businesses.
Our founder started coding and developing pre-Google's existence. Years later, the needs of online companies has developed some similarities. As an established agency, we have a huge network of vetted professional talent in-house.
We understand your needs. Consistently, every brand needs professional graphically designed imagery and often!
BunnyBoxDesign is a no-hassle approach to obtaining professional imagery fast and easy!
Certified Software Partners with Bing/Yahoo, Google, Adobe. We get a little nerdy here!
Download Multiple Final Image File Types
Download final images in .PDF, .JPEG and .PNG formats right away. These are ideal for a series of images, social media post, ads and more.
(Adobe native files are not always needed for all projects but can be provided when new image request is initiated.)
How Fast Is Fast?
Press Play with us! Average  business day turnaround for 1st draft of your images. All images are completed within 7 business days. Unlimited revisions up to day .
Kickstarting Our Startup Goals
Our goals follow the H.E.O.™ experience design model of success. We are self-funded (gasp) but will always entertain additional inquires from investors. We are a team. 6 Months from launch date = $100,000 Aggregated Revenue.
In-house Employee Training
Our professional talent is discovered (or referred to us) already with large portfolios. Additionally, we train all of our employees in-house. All talent is hand picked by our founder for their portfolio talents, professional experience and die-hard love of telling stories through imagery. They are the designers because they have passion for imagery and graphics.
The concept of "design" is an ever evolving animal. Hence, we bring in a trend and education factor to keep our talent fresh and inspired! Inspiration is key to our success!
A key foundation point of our company culture is "Be a smart straight-talker". Help the client with all questions including ones not directly related to graphics and well-designed imagery to the best of our knowledge.
- Our creative concierges are educated and are encouraged to assist you.
- Be the best pro-active solution provider you can be.
- Be kind and speak from an educated perspective.
- Our founder is the nicest New Yorker living in Scottsdale you will ever meet.
Take 7-days To Be Completed Satisfied!
Unlimited revisions up to the 7th day when the image is finalized. Our 1st drafts are delivered on average in under 24 hours. Boss out of town? Take 7-days to sign off on the final image.
Frequently Asked Questions
Perfecting Our H.E.O.™ User-Experience and Interaction is what our company culture is based on.
You have questions: We have answers! We strive daily to perfect our user experience, software and business processes so we are continually growing based on your comments, concerns and questions.
How do I manage my account and request a new image?
You can manage your account at your dashboard. Please login first!
You can also request new images from your Dashboard as well. Please login first!
Still can't access this page? Most likely there is a billing issue related to your account. You can view your billing details here to confirm. All of our membership plans renew monthly, quarterly or on the 6-month mark.
If you purchased the "Try-Us-Out" Starter Package it will not auto-renew after 30 days and you will have choose a plan monthly, quarterly or on the 6-month to continue using Bunny Boz Designs services.
What do I need to get started?
Real Simple. Choose a monthly, quarterly, or 6-month plan with BunnyBoxDesign.com that fits your needs. You will receive a login and access to place your first order for your first image.
What kind of clients do you work with?
Our clients are vast! Unlike some businesses, specializing in one particular field all brands need visual graphic imagery to match their story and process. Our Image Concierges ask a lot of questions. About 10 mins. worth. We want to fully understand your needs so the imagery matches your goals and the story you are trying to covey.
- Paid Advertising Banners
- Startup Founders
- Sales Literature
- Web developers - building for apps, mobile and sites
- Online Training Courses
- Small Business
- Government - Political
- Community - Chambers
- Event Planners
- Social Media Mavens
- Gated Real Estate Communities
- Executive - Investors
- Charity - Non-Profit
What type of imagery do you provide?
We Offer Just About every type of imagery found in social media, Keynote Presentations and anywhere on the web. Also, we offer custom sized images.
What is Coming Soon?
- Indesign options.
- Youtube Video ads. Currently, we don't engage in either but are eager to incorporate them.
Our Sister Sites:
Our Founder launched BlueBlazingMedia 8 years ago. It quickly became a national digital strategy firm. It still works with enterprise clients with huge brand strategy needs. During its evolution, Elizabeth was able to create an agile launch strategy that sustains beyond past the first couple years when typically most startup fail. H.E.O. ™ is a user experience strategy has proved to improve company culture and the customer's experience.
What is the turnaround time required?
On average, first drafts are within one business day for each 1st draft to be posted for review. Each "Revision" and "Request" we give one additional business day to complete. Sundays we are closed. Saturdays don't count as business days. We give our Image Concierges and Graphic Designers the option to to work if they desire. You may see posts for review and contact via email/app over the weekend. You are not obligated to respond until next business day.
Demo working with us here!
Do I need "Unlimited" Images?
How Many Images Do I Need?
We get asked this often. So we did the math for you! Frequency was the defining factor!
A brand that posts everyday on instagram needs 30 images on average per month.
- Consistently if you blog everyday, you need about the same 30 images.
- If you are promoting a party, and invite or advertise your brand reuses the same 5-7 images in different mediums up to the date.
- Podcasters, Ebooks, resumes and writer you use anywhere from 2 - 20 images used once. Building an app or a website you need on average between 10 - 20 images.
So do you "really" need "unlimited" images? (Not really)
We found only agencies managing 10+ - 20+ clients were needing 500+ images a month. We created a BunnyBoxDesign "Platinum Enterprise Plan" to accommodate. You can request more information through our contact form about the "Platinum Enterprise Plan". It is billed quarterly or 6-month plan in one payment upfront. Consider the "BunnyBoxDesign "Platinum Enterprise Plan" the same as you hiring an entire in-house responsive design team.
Please Note: Monthly, quarterly and 6-month packages with "Leftover" or "unused images" allotted to monthly totals do not "rollover". Every 30 days, image totals reset to  for the month.
Share with friends discount coming soon!
Do you have a creator-friend who stays up late creating visuals for some project? We can help! Our agency is an Adobe Partner Agency which means we know Adobe Products inside and out. If you are are a BunnyBoxDesign user and have a friend that needs "Designer Graphics Intervention" we can help. You each will receive a $50.00 discount off your accounts! Signup for our newsletter, we will included full details and sign up when we officially launch it.
What is an Image format? Do I need every kind?
We do not charge differently for different size visual images. All images count as one  image image request against your monthly total.
.JPEG (or .JPG) - the most common image style. It is used universally online and in social media. Many times it has a colored or white background (anything online, presentations)
.PNG - Also very common online. It is usually used with a clear background. Imagery can be saved and used similar to a .jpeg but more commonly with a clear background. Ideal for logos and when including a siloed image shape. (popular in layering images and scalable images, anything online, presentations)
.PDF - Universal editable document. It can be made into a .jpeg or .png easily with minimal graphic design tool knowledge. When a layered pdf file, It can edited in Adobe native products. (resumes, posters and infographics)
Adobe native files are created within any of the many Adobe products. They are more dynamic and with a knowledge of graphic design you can edit and adjust the final image into a more intricate images and projects.
.AI - Scaleable image vector images. Layering and creating images from scratch. Time-intensive and final images and be scaled. Easily integrates with other Adobe programs. (Adobe Illustrator)
.PSD - Layered editable files. Many filterable layers. Time-intensive and final images and be scaled. Easily integrates with other Adobe programs. (Adobe Photoshop).
ID - Perfect for large scale projects. Magazines, ebooks, printable documents in a book-style format. Time-intensive. Easily integrates with other Adobe programs. (Adobe InDesign).
Tell me about new requesting new images
- We ask for any image from your stock library that you may want to include. Upon your upload, you agree that you are in agreement to original terms that you obtained for your images legitimately and that you are under proper license and liability to use them.
- With further description, you also provide sample links from around the web so that we know what "feel" you want for the final images.
- We always encourage original images but understand the final needed may not accommodate.
- Finally, yes we do provide a set of purchased stock images that with your approval we will use to create your images.
All final images are delivered in .Adobe PDF, JPEG and PNG. Adobe native files (.ai or .psd) are available for additional purchase.
Some fonts (not all) may need to be purchased for final imagery. You will be provided links to purchase fonts. This abides with licensing rights.
What are the pixel sizes of the artwork?
In short, every size. Our pixels sizes are exact templates ready for install in social media, website and more. We have a set of commonly requested sizes on hand. Also, we work with custom size graphics. Please include them on the form when you place your request. The Image Concierge will confirm and accommodate you.
What about stock images? Licensing?
We encourage you to provide your own stock imagery and product images that you are licensed to use. You may upload those images on our form when you request new images from BunnyBoxDesign.
BunnyBoxDesign will obtain licensed stock images to use for your image requests if desired. For example, if you are an in need of 10 blog post images with an ice cream flavor theme we will source ten stock images of ice cream flavors. Then we will apply your design requests to them and send to your for 1st draft approvals.
We keep costs low and efficient by including sample water marked images for 1st drafts, then if approved by the client we will purchase final unwatermarked images for your final images.
Can I try out your graphic design service?
If you would like to sample our service please select our "Try-Us-Out" Plan.
It Does not renew and includes a limited number of final images.
Sharing is Caring: Know someone suffering from a #StockPhotographyAddiction?
Do you see their final images saturated all over the web? Do they lack the refining touch of a talented and passionate graphic designer?
We can help! Help them get #Unstock Share the "Try-Us-Out" Plan.
7-day unlimited revisions?
Yes! We deliver 1st draft versions via DropBox.com to you within 24-48 hours. At Day-8, all images are considered final. After Day 8 "new" revisions to the same image count as a "new" image request at that time.
Currently we do not create
We are happy to include any stock art, custom photos and illustrations supplied by you. We are happy to incorporate your vision and feel and tone for the desired final imagery.
We Currently Do Not Create
- Supply Text Content - You provide the written text you want associated with each piece of imagery. For quotes & memes, you may provide a link with all the quotes desired.
- Supply Photographers. We will make recommendations based on our business network community
- Profanity anywhere
- Porn Content of any kind
- Derogatory or Bullying Content - (Save it for your FB)
We will assume all stock art, custom photos and illustrations supplied by you is under correct license for your usage. You (the client) assumes all legal liability if an image licensing comes into question.
I need support. What do I do?
How do I add more users to my account?
Additional User accounts can be purchased in addition to any Agency & Enterprise & Custom Plans.
Universally, each Additional User account adds ten (10) images monthly allowed to the master account. Each will have an additional separate login for BunnyBoxDesign.com.
Do you have an affiliate program?
Oh Yes! We are building it into our company as we speak. Partners are everything and we love ours! Coming soon! Sign up here to be notified when our systems is perfected. It should take about a month.
Opps! I forgot to add something to my image request
No worries! Please include your added revisions when you respond to the 1st draft and they will be included.
You Design Team Is Waiting!
Still need help? Have a question? Have a great story? Send us a note!